Sunday, January 29, 2017

Customer support via SNS

As you can imagine, my manager uses PC and mobile a lot daily.
contacting and getting the latest photos of me from my Momsy,
hosting my pages, updating my page twice a day,
update my Instagram,  designing for merchandise, and so on,

And often gets technical problem with her devices.
The first thing most people do is to call the customer support, but
she has not confidence in explaining her problems over the phone, in English,
often wishes that she could show the customer support people her problem in photos.

So she used to write to the customer support in E-mail,
but E-mail does not allow photos to attach,
and she has to explain all her problem in one message,
writing a full explanation takes time.

I don't know how she found, but I think
oneday she saw a tweet from a phone company about a new product,
and asked a question,
then she got the answer very quickly,
so she has started using Twitter whenever she got a question, or when she needed
technical support,
she tried Outlook, T-Mobile, USPS,  Samsung, HP etc..
all of those business immediately replied via Twitter,
until they hear  "it was fixed, thank you" from her,
 they do not stop writing her back.
she can attach the photos to her message as well.
so she does not need to write full (long) explanation, and the
companies understand what the problem is immediately.
Asked Samsung for help about the error
they do not stop commuinicating until they hear me say "fixed!"

Major companies/business Twitter accts allow people to send messages with/without follow.
(*between individual accts, you must follow each other(with friends, celebrities)
 in order to send message).

 Major companies/business Twitter acct shows Message button. 

My manager has got supports from all those companies via Twitter immediately.

I thought this way to contact support is faster and convenient,
so I decided to talk about it here today.
try it next time you need help from business.

Monday, January 23, 2017



As you guys know, I use 2 languages on my SNS -English, and Japanese.
(why? because I'm interenational, and prejident).
I bet many of you have seen me hosting Japanese friends in Japanese language on FB,
Twitter etc.. and I have 2 blogs that 1 is here, and 1 is Japanese version.
Often 2 my blogs do talk about different topics,
I mean Japanese one is not the translated version of this English version of Yogi blog.
if you do not understand Japanese, but want to know what my Japanese blog topics are,
you gotta ask someone fluent in the language to translate for you.

But  Do not use GOOGLE, BING  etc.., I do not recommend online translator,
because inaccurate.
I show you here example.

The latest posts from my other blog (Japanese)

the part in blue, says 頑張って書くわ
(means "I'll write with my best", or "I'll write very hard")
I put the sentence in Bing translator

See? it can not translate correctly. Bing says what I said in Japanese means
"Good luck and Write".
then I put the sentence in the translator, to translate into Japanese.

O No, it did not translate the same as original words I first entered.
Can you see?

Another example

Japanese sentence in the blue area : あたしの写真持ってポーズしてくれって
(2 Cellos must have been surprised(or shocked) when they were asked to hold my photo).

This time, I put the sentence into Google,

It says " I was surprised", (not 2 Cellos).

Some people think they can be friends with anyone in the world because
they can use online translator,
I have seen on FB that a friend from Europe commented my Japanese friend that
"you are so sweet", in Japanese.

But no such expression in Japanese with the word "Sweet",
but the friend apparently did not know it,  and believed what Google gave her was correct,
she pasted the words as her comment to my Japanese friend, that looked very strenji, and even
'cause if you tell Japanese people "you are sweet" it means, the person is immature, or inexperience, don't think things seriously.. like that.

So be careful of using online translator, if you need help,
asking someone who is fluent in the language is  the best.

Thursday, January 19, 2017

Happy New Year !

Yah, Happy New  Year!
I have been thinking of how to take care of this Blog space,
also my other SNS.

What can I do here ?
Our friend Daisy, the Curly cat has quit her blog 1-2 yrs ago.
her mom said she has been busy and  updating her blog was difficult.
('cause need to find the topics to write daily, weekly...)
I feel the same,
since this Blog title is "Daily Yogi", it sounds like this blog
space is for all about me.
what I do daily is sleeping 10 hours or more /day, eet, and babysit, that's
the reality of "Daily Yogi". I rarely have any news.
latest photos are posted on my FB page twice daily.
news are posted on my FB pages too.

What I know is that the reason people use blogs lately seems for the information about
fashion, trend, ideas, health, food etc.. about living.
so I think I'm gonna bring any kind of topics here, anything I think helpful or interesting.
OK? I will talk about it here.
Of course, if there is something about me to write, I will do so.
so I can update this blog more often, I think.

How to make Yogi craft?

cusotmized doll ideas?

How to find more food after your bowl gets empty?

Yah, I'll bring varieties of topics here from now. I want to talk about many things, not
only about me, cats.

See you!!